Guarantees & Return Policy
By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
- Warranty repair is free of charge.
- The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.
All TERME'KS products
The group «New Technologies» offers products from the plant TERME'KS: equipment for the determination of viscosity and density, for the analysis of oil and petroleum products, metrological equipment, universal and specialized laboratory equipment, exhaust and general laboratory cabinets, tables, accessories
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Submersible thermostatsM01M, M11, etc. -
Dry-air thermostatsTSV-01, TSV-02, etc. -
Liquid thermostatsVIS-T, VT-ro, THERMOTEST, etc. -
CryostatsCRYO-VIS-T, VT-ro, TSV-02, etc. -
Density metersVIP-2MR, etc. -
Flask heatersKN100, KN250, KN500, KN1000, etc. -
OctanometersOKTAN-IM et al. -
Signal convertersTERCON et al . -
Determination of the limit temperaturePTF , etc . -
Determination of molecular weightKRION-1 and others. -
ThermometersLT-300, LTI, ExT-01, etc. -
Laboratory bathsBSA-400, LB, BNTI-05-04, etc. -
Refrigerators, coolersBIOTEST, A160, A300, etc. -
Fume hoodsSHVMK, SHVDGN-311, etc. -
Laboratory cabinetsSDR, SHL, SHL, etc. -
Laboratory tablesSL, SV, SP, etc. -
Sets of devicesTMP-K, BNTI-05-04- K et al. -
AccessoriesBR-01T, THERMOTEST-100-P, etc.
NEW TECHNOLOGIES GROUP
For sales and support please contact
Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for TERME'KS products.
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