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By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All TERME'KS products

Equipment for the determination of viscosity and density, for the analysis of oil and petroleum products, metrological equipment, universal and specialized laboratory equipment, exhaust and general laboratory cabinets, tables, accessories
  • Submersible thermostats TERME'KS
    Submersible thermostats
    M01M, M11, etc.
  • Dry-air thermostats TERME'KS
    Dry-air thermostats
    TSV-01, TSV-02, etc.
  • Liquid thermostats TERME'KS
    Liquid thermostats
    VIS-T, VT-ro, THERMOTEST, etc.
  • Cryostats TERME'KS
    Cryostats
    CRYO-VIS-T, VT-ro, TSV-02, etc.
  • Density meters TERME'KS
    Density meters
    VIP-2MR, etc.
  • Flask heaters TERME'KS
    Flask heaters
    KN100, KN250, KN500, KN1000, etc.
  • Octanometers TERME'KS
    Octanometers
    OKTAN-IM et al.
  • Signal converters TERME'KS
    Signal converters
    TERCON et al .
  • Determination of the limit temperature TERME'KS
    Determination of the limit temperature
    PTF , etc .
  • Determination of molecular weight TERME'KS
    Determination of molecular weight
    KRION-1 and others.
  • Thermometers TERME'KS
    Thermometers
    LT-300, LTI, ExT-01, etc.
  • Laboratory baths TERME'KS
    Laboratory baths
    BSA-400, LB, BNTI-05-04, etc.
  • Refrigerators, coolers TERME'KS
    Refrigerators, coolers
    BIOTEST, A160, A300, etc.
  • Fume hoods TERME'KS
    Fume hoods
    SHVMK, SHVDGN-311, etc.
  • Laboratory cabinets TERME'KS
    Laboratory cabinets
    SDR, SHL, SHL, etc.
  • Laboratory tables TERME'KS
    Laboratory tables
    SL, SV, SP, etc.
  • Sets of devices TERME'KS
    Sets of devices
    TMP-K, BNTI-05-04- K et al.
  • Accessories TERME'KS
    Accessories
    BR-01T, THERMOTEST-100-P, etc.

NEW TECHNOLOGIES GROUP

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